NAIIA Library
Anyone who might be interested in reading/borrowing any of the following material located in our Chicago Headquarters should contact the NAIIA at 312-853-0808 (phone), 312-853-3225 (fax) or e-mail assist@naiia.com. This material is for the use of all claims industry personnel.
Arbitration and Mediation
Bernard L. Hines
A guide to the programs of Arbitration Forums, Inc.
Automobile Subrogation Arbitration
NDR Guidelines for Fire & Smoke Damage Repair
National Institute of Disaster Restoration
Handling Slip/Fall Cases (Volume 1-6)
A Guide for AF Arbitrators and Mediators
The Adjuster! Making Insurance Claims Pay
Gordon Smith
CA Speaks But Not In English (#144,272)
Premium Auditing Applications (Volume I, II)
Robert J. Gibbons and Everett D. Randall
Principles of Premium Auditing (Volume I, I)
Robert J. Gibbons
Customer Service Preview
Adjusting Human Transactions
Property Loss Research Bureau
A Guide for Arbitrators Arbitration Forums Inc.
Fire and Allied Lines Agreement
Alternatives to Litigation Presented to National Independent Insurance Adjusters
Absolute Systems, Inc.
Detail Masters
Managing Automated Activities
Susan J. Biedma, and James Gatza
Automation in Insurance
Robert J. Anderson, Eileen B. Hamburg, William F. McGahan, and Alan J. Tuner
The Difficult Guests
Can Fraud and Arson be Defeated?
Christopher Eirich, CPCU
Nationwide Arbitration Agreement
Catastrophic Injuries: Challenges & Choices For the Defense (1995 NAIIA Regional Meeting)
J. Rick Gass
The Exam Preparation Video: Advice on Taking Institute Examinations
Accounting Principles
Robert N. Anthony and James S. Reece
Property-Liability Insurance Accounting and Finance (Copies 1, 2)
Terrie E. Troxel, George E. Bouchie
Exceeding Expectation!
Causes of Action in the Employment Setting-An Overview
James P. DeNardo, Esquire; Mckenna, Storer, Rowe, White & Farrag
Insurance/Claims/Technical Schools and Other Educational Resources
NAIIA Educational Committee
Gelcoat Repair-Bayliner
Introduction to Finance
Stanley B. Block, Geoffrey A. Hirt
Insurance Company Finance and Investments
Alan Gart and David J. Nye
Handling Slip and Fall Cases: An Analytical Approach (#1,2,3)
Investigating Y2K Claims (September 30, 1999 NAIIA Eastern Regional Meeting)
Douglas G. Peterson, P.E.; Douglas G. Peterson & Associates, Inc.
Southeastern Regional Insurance Law Seminar
Goldner, Sommers, Scrudder & Bass
Handling Slip and Fall Cases (#1,2,3,4)
Introduction to Claims
Robert J. Prahl
Commercial Insurance
Bernard L. Webb, Stephen Horn II, and Arthur L. Flitner
Loss Control Management
Recent Developments in Defending Sexual Harassment Claims
James P. DeNardo; Mckenna, Storer, Rowe, White & Farrag
SIU 101: Special Investigation Units
Bill Kizorek and Scott Finge
Medical Management in Claims Process
Computers in Insurance (1st, 3rd Edition)
Michael D. Gantt and James Gatza
On Professions, Professionals, and Professional Ethics
Ronald C. Horn
Motive, Means, and Opportunity
Successfully Handling the Slip and Fall Case (Part I, II) September, 1990
A Survey of Public Perceptions on Insurance Claims Adjusters
John C. Rogers, Jr.
ABC 20/20: Boating Accidents
Kirscher's Insurance Directories
Southern Insurance Underwriters, Inc.
Fundamentals of Insurance
Robert I. Mehr
Taming the Jungle with a Little Help from Your Friends
Thoughts on Hiring and Terminating Employees
James P. NeDardo; Mckenna, Storer, Rowe, White & Farrag
The Preparation Video: Planning for CPCU & IIA Study
Issues in Insurance (Volume I, II)
Everett D. Randall, Editor
Insurance Information Systems (Volume I, III [2nd Edition])
Thomas Krause, Douglas R. Bean, Robert L. Cawthon, and Robert A. Oakley
Point of Impact
PRISMS for Claims Adjusters: A Better Way (3 Copies)
Insurance to Value
S.S. Huebner Foundation for Education
Insurance Law Review (1991 Edition)
Pat Magarick, J.D., LL.M., Editor
Understanding the Back and Neck (0052-3, 0053-3, 0054-3)
Understanding Orthopedic Evaluation: History and Physical Examination (0069-3, 0119-3)
The Legal Environment of Insurance (Volume I, II)
James L. Lorimer, Harry F. Perlet, Jr., Frederick G. Kempin, Jr., and Frederick K. Hodosh
Management
Ricky W. Griffin
Inland Marine Insurance (Volume I)
Roderick McNamara, Robert A. Lawrence, and Glenn L. Wood
Ocean Marine Insurance (Volume II)
Arthur E. Brunck, Victor P. Simone, C. Arthur Williams, Jr.
Medical Aspects of Claims
James L. Markham
Insurance Company Operations (Volume I, II)
Bernard L. Webb, J.J. Launie, Wills Park Rokes, Norman A. Baglim
Personal Insurance
J.J. Launie, George E. Rejda, Donald R. Oaks
Principles of Insurance Production (Volume I, II)
Peter R. Kesicki, Robert S. Smith, Thomas S. Marshall, Seuma Waranch, and Darwin B. Close
Multiple Lines Insurance Production (Volume I, II)
Richard D Turner, Stephen Horn II, Peter R. Kensicki
Property and Liability Insurance Principles
Barry D. Smith, James S. Trieschmann, Eric A. Wiening
Property Loss Adjusting (Volume I, II)
James J. Markham, Editor
Reinsurance Practices (Volume I, II, III)
Robert C. Reinarz, Janice O. Schloss, Gary S. Patrik, Peter R. Kensicki
Research Philosophy and Technology: Selected Readings
Robert J. Gibbons, Editor
Essentials of Risk Control (Volume I, II)
George L. Head, Editor
Essentials of Risk Financing (Volume II)
Margaret Wilkinson Tiller, James D. Blinn, and James L. Kelly
Essentials of Risk Management Processes (Volume I, II)
George L. Head and Stephen Horn II
Rupp's Insurance Risk Management Glossary
Richard V. Rupp, CPCU
Principles of Risk Management Glossary (Volume I, II)
C. Arthur Williams, Jr., George L. Head, Ronald C. Horn, and G. William Glendenning
Commercial Liability Risk Management And Insurance (Volume II)
Donald S. Malecki, Ronald C. Horn, Eric A. Wiening, and James H. Donaldson
Commercial Property Risk Management And Insurance (Volume I, II)
William H. Rodda, James S. Trieschmann, Eric A. Wiening, and Bob A. Hedges
Personal Risk Management And Insurance
Glenn L. Wood, Claude C. Lilly III, Donald S. Malecki, Edward E. Graves, and Jerry S. Rosenbloom
Keep Insurance Settlements Simple
Sara Jo Odom
Principles of Property and Liability Underwriting
J.J. Launie, J. Finley Lee, Norman A. Boglini
Commercial Liability Underwriting (Volume I, II)
Larry D. Gaunt, Numan A. Williams, Everett D. Randall
